top of page
COMMUNICATION
SKILLS
What?
This workshop will allow participants to understand how important good communication skills are and how developing this can have a positive impact on the work and home life. They will learn listening skills and ways of developing a rapport with clients and colleagues.
Topics covered
Active listening, mindful listening, paraphrasing, reflecting, summarising, interpreting body language and how to deal with internal and external barriers to communication.
Details
Half / Full Day | £950 / £2,450 | Max 20 attendees | On-site OR Online | Pen, paper, flip chart required
bottom of page